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ChatGPT
The most popular AI writing assistant — great for drafting anything fast.
Who it's for
Any small business owner who needs a fast, general-purpose writing assistant. If you only try one AI tool, start here.
What we like
- Incredibly versatile — handles writing, brainstorming, coding, and more
- Free tier is genuinely useful for most small business tasks
- Huge community with tons of prompt examples online
- Mobile app available for on-the-go use
What to know
- Can sometimes sound generic without specific instructions
- Free tier can be slow during peak hours
- Doesn't browse the web on free plan
How to get started
- Go to chat.openai.com and create a free account
- Type a task like "Write a Google review reply for my bakery"
- Edit the output to match your voice — AI gives you the first draft, you make it yours
- Save prompts that work well so you can reuse them
Our take
ChatGPT is the Swiss Army knife of AI tools. It won't be the best at everything, but it's good at almost everything. For most small businesses, the free plan is enough to save several hours a week.