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Tidio
Add an AI chatbot to your website that answers customer questions 24/7.
Who it's for
Any business with a website that gets customer questions. Especially valuable for e-commerce, service businesses, and anyone tired of answering the same questions via email. Even a basic chatbot can reduce email volume significantly.
What we like
- AI chatbot (Lyro) learns from your FAQs and answers customers automatically
- Easy to install on any website — Wix, Shopify, WordPress, custom sites
- Live chat fallback when AI can't answer — seamless handoff
- Tracks visitor behavior and triggers proactive messages
What to know
- AI chatbot requires the higher-tier plan
- Free plan limits are tight for busy websites
- Setup takes time — you need to feed it your FAQ content first
How to get started
- Sign up at tidio.com and install the widget on your website
- Add your most common customer questions and answers
- Enable the Lyro AI chatbot to handle these automatically
- Monitor conversations and add new Q&As as they come in
Our take
Tidio turns your FAQ page into an interactive experience. Customers get instant answers at 2am; you wake up to fewer emails. The AI chatbot isn't perfect — it works best for common, straightforward questions — but it handles 60-70% of inquiries without any human involvement.